Your Change is Our Project

Organizations Must Innovate

Successful organizations select, implement and optimize projects helping improve how they:

  • Run
  • Grow
  • Transform

Successfully identifying and completing these projects requires...

1: Project Management

We are project managers.

And our experience tells us that using project management methods alone is like juggling with one hand.

This is especially difficult for projects needing...

2: Information Technology (IT) Management

Our clients, like many organizations, need new systems to improve the way they deliver value.

However, the majority of IT projects fail, even when using Project and IT Management disciplines together.

So we use...

3: Change Management

Managing change means helping stakeholders adopt innovation.

Projects succeed by focusing on the process, product and people.

Projects ARE change.

This means...

4: Change is the Framework

We elevate Change Management as the driving discipline integrating Project and IT Management into a single, proven methodology.

Our software ProIntegrate™ supports this methodology throughout the project lifecycle.

See our integrated change management software, ProIntegrate™ or contact us for more information.

 

The Perils of Prevention Primacy

The Perils of Prevention Primacy

When prevention hardly works, establishing ineffective prevention protections, creating and running compliance-monitoring entities, and monitoring providers and payers are especially troubling. While we must punish cyber criminals, it is critical to focus our efforts on protecting and helping victims. This makes far more sense than continuing to pay exorbitant amounts
Read More
The Total Impact of Theft

The Total Impact of Theft

So if the crooks already have our identities, why are we spending huge sums to “protect” what already vanished? Are we, like the proverbial farmer, locking the barn door after a thief stole our horse? Before answering these questions, we should examine some contributing factors. First, there is a general societal
Read More
The Horse is Already Stolen

The Horse is Already Stolen

When discussing health identity protection, one of the first things that comes to mind is the old proverb reminding us we are foolish to lock the barn door to safeguard a stolen horse. The damage is already done; now we need to focus on recovering the horse. Of course, when
Read More
Folding in the Internet of Things (IOT)

Folding in the Internet of Things (IOT)

Technology innovation doubtlessly enables us to provide more data, in real time, at the point of clinical decision-making. Until now, most of this innovation is “internal” HIT and its associated data created in our care delivery organizations, like lab test results, imaging studies or written impressions of a physician’s clinical
Read More
The Parable of the Broken Window

The Parable of the Broken Window

Despite our best efforts to the contrary, we all know, expect and often dread unintended consequences associated with Health Information Technology (HIT). The French economist Frédéric Bastiat offers a classic example of our experience with these consequences in his “broken window” parable that goes like this: A shopkeeper's son accidentally breaks
Read More
How Can Outsiders Help?

How Can Outsiders Help?

What are some key health care benefits we can reap from diverse expert and outsider HIT team membership? To begin with, widening the diversity of HIT team membership helps to overcome Not Invented Here (NIH) syndrome. Outsider team members successfully contributing fresh solutions erode the NIH prejudice favoring “our own”
Read More
Does True Innovation Require Domain Expertise?

Does True Innovation Require Domain Expertise?

It is a common belief that true innovation requires domain expertise. Malcolm Gladwell, the author of Outliers: The Story of Success, says it takes 10,000 hours of practice to become expert in any given domain. He indicates that the process of becoming an expert produces truly exceptional people and ideas.
Read More
The Blind Men and the Elephant

The Blind Men and the Elephant

Most of you are familiar with the “blind men and the elephant” parable. Jainism, one of the world’s oldest religions, is often credited as its originator. In the Jain version, six blind men describe an elephant by touching its different body parts. One man touches a leg, a second a
Read More
Change is Growth is Change

Change is Growth is Change

Are there examples of the fixed and growth mindsets operating in our industry? While there is no hard data as yet, we believe they exist. Take the “close out” or “lessons learned” report prepared at the end of a key project phase and at project completion. In our experience, a
Read More
Mapping the Mind Field

Mapping the Mind Field

In his blog, psychologist Wayne Dyer relates a story of “mind fields” entitled An Airport Parable. [1. Dyer, Wayne W. An Airport Parable. Dr. Wayne W. Dyer (blog post). Retrieved on January 22, 2015 from http://www.drwaynedyer.com/blog/an-airport-parable/] The story describes one of those "airline flights from hell." In short, Dr. Dyer
Read More
Embracing Our Vulnerability

Embracing Our Vulnerability

In the same way healthcare systems demonstrate increasingly rapid evolution, we’ve seen similar impressive changes in HIT. Twenty years ago, few had even heard of an EHR. Today you would be hard pressed to find a healthcare worker who has never heard the term. Yet technology change of any magnitude
Read More
Rethinking The Abilene Paradox

Rethinking The Abilene Paradox

Forty years ago, management literature referred to a story demonstrating how organizations “frequently take actions in contradiction to what they really want to do and therefore defeat the very purposes they are trying to achieve.” That story is now known as the “Abilene Paradox.” The story describes a Texas family who
Read More
Revise the Roles (and Rules)

Revise the Roles (and Rules)

Common sense and our own experience tell us to also look at the velocity of current changes brought about by required compliance with Meaningful Use and other standards. In any industry, the sheer volume of change would be overwhelming – some level of resistance is a natural response. As we
Read More
Beyond the Demographics Demon

Beyond the Demographics Demon

In a research paper presented at the Institute of Electrical and Electronics Engineers (IEEE) 2013 46th Hawaii International Conference on System Sciences, [1. Bhattacherjee, Anol; Davis, Christopher; Hikmet, Neset, "Physician Reactions to Healthcare IT: An Activity-Theoretic Analysis," System Sciences (HICSS), 2013 46th Hawaii International Conference on, vol., no., pp.2545,2554, 7-10
Read More
Applying Full Contact Care

Applying Full Contact Care

Many patient engagement projects in the U.S. rely on the design and use of HIT tools and resources. Patient portals, personal health records, on-line patient education are a few examples of these HIT tools. Future efforts, at least for the near term, are very likely to continue seeking to leverage
Read More
Clarifying Patient Engagement

Clarifying Patient Engagement

“Patient engagement is the blockbuster drug of the century” [1. Kish, Leonard, ‘The Blockbuster Drug of the Century: An Engaged Patient,’ HL7 Health Standards blog, August 28, 2012, retrieved on June 25, 2013 from: http://www.hl7standards.com/blog/2012/08/28/drug-of-the-century/] ...or so asserts Health Information Technology (HIT) futurist Leonard Kish. But like many transformational themes in healthcare, we
Read More
Building a Data-Savvy Workforce

Building a Data-Savvy Workforce

One interesting and possibly new finding from this assessment is that employers believe there is a growing need for deep skills and understanding related to working effectively with data.  The authors commented: “...A difference was noted related to data management, data mining, data analytic, and similar skills and competencies. Twenty-six
Read More
Navigating Big Data

Navigating Big Data

Those of us in health care imagine large quantities of useful, easily accessible, accurate and meaningful data at our fingertips, helping us improve the way we provide individual patient care while reducing costs and advancing health care systemically. Unfortunately, while this is where we want to be “when health care
Read More
A Tale of Four Cultures

A Tale of Four Cultures

In an insightful essay [1. Friedman, C. P. (1999). Information technology leadership in academic medical centers: A tale of four cultures. Academic Medicine : Journal of the Association of American Medical Colleges, 74(7), 795-9] Chuck Friedman, a physicist and educator, described his growing interest in the “soft side” of informatics.
Read More
The Culture of HIT Implementation

The Culture of HIT Implementation

“An account of technology's frustrations can start anywhere, but sooner or later it leads to medicine.” – Edward Tenner In his book, Why Things Bite Back, Edward Tenner thoughtfully articulates what he calls the “revenge effects” – the unintended consequences that so often arise as we continue our relentless Information Technology
Read More
Successful Change Management Formula

Successful Change Management Formula

We offer a practical approach to change management Read More
Read More
Integrated Project Management Outputs

Integrated Project Management Outputs

Improving health care IT success by combining project and technology management disciplines Read More
Read More
Integrated Project Management Processes

Integrated Project Management Processes

Improving health care IT success by combining project and change management disciplines Read More
Read More